A brew with… Rachel Lewis, CEO at IQ Engineers

Jul 20, 2026

Tell us what you do at IQ Engineers
We’re a manufacturing business based in York, where we make mechanical equipment for the water
industry. We design and build our own products for customers across the UK, working on projects
for people to have clean water to drink or to prevent pollution. We’ve built good relationships with
our customers as a friendly and knowledgeable organisation, and enjoy supporting them with their
projects, some of which can be quite tricky, but equally interesting!

How do the McMillan & Associates HR team help you?
Since 2020, they’ve supported us with a range of things, including ensuring our policies are up to
date and fit for purpose, providing training, and assisting with specific issues we’re facing. We value
McMillan & Associates HR’s straightforward approach to making sure we understand our roles and
responsibilities, while always considering our business’s approach and values. They bring the
experience so we can use our time and energy to deal with HR matters efficiently and look after our
people properly, which in turn is a good thing for the wider business and our customers.

What would you say to organisations thinking of working with McMillan & Associates HR?
McMillan & Associates HR offer an experienced and pragmatic approach to managing people. They
strike a good balance between maintaining our policies and processes while giving us the human
support to develop a strong workforce. They keep us up to date on new legislation, and they’re
always there to help with specific queries or incidents. We really appreciate that individual
approach, especially when facing a situation we’ve not dealt with before.