Our Story
McMillan & Associates was founded by Natalie McMillian in 2018, following her extensive career as a CEO, Chief Executive and HR professional working within the NHS. Natalie established the business with the aim of helping to make a tangible difference to the people and businesses that she works with, by cutting out unnecessary complexities and providing clients with straightforward, honest advice.
Now a team of six, we provide businesses with a holistic approach to HR and Organisational Development services, offering consultation, HR support, Organisational Development, HR Training, Professional Coaching and Mediation.
Our team also includes experienced and qualified coaches, who combined have over 15 years’ experience in coaching individuals and businesses.
Our clients include large-scale businesses, SMEs and business owners from across a wide variety of sectors across Yorkshire and the UK.
We pride ourselves on delivering excellent results and resolving the challenges our clients are facing helping them to maximise the potential of their people and their business.
Give us a call today to set up your first free consultation.
Our Values
We strive to make a difference to our clients, their teams, and their businesses. We are passionate about supporting and empowering young people, women and business owners.
We are pragmatic and provide straightforward advice, cutting out the jargon and complexities.
We believe in close connections both with our clients and our people helping to increase wellbeing and achieve balance in the workplace.
We are holistic, providing a solution focused approach.
We respect everyone and treat them as an individual.
A word from nat
I am a highly experienced HR and OD professional and have worked across a range of sectors including manufacturing, health, charity and not-for-profit. I have also worked at board-level as an HR Director, Deputy Chief Executive and CEO.
I have significant experience of working in the health sector including acute hospitals, primary and community care, CCGs, Mental Health and Ambulance Trusts. More recently I have provided leadership and direction within the West Yorkshire and Harrogate ICS in a number of senior roles.
This experience has led me to develop a proven track record in delivering transformational change for large-scale businesses, SMEs and small business owners.
Over the years I have faced many of the same challenges that business owners and professionals are experiencing today and know just how important it is to have the right support around you. I am hugely empathetic and care about building long-lasting relationships with our clients, providing unique solutions, and working alongside you to deliver those strategies that will really make a difference.
I now specialise in providing strategic HR and organisational development consultancy, with expertise in developing high performing and engaged teams. I am also an experienced executive coach with several years’ experience and outstanding testimonials and outcomes from my clients, both individuals and businesses.
Meet the team
Meet our team of experienced HR experts, and consultants.
Zoe joined McMillan & Associates in January 2022.
Zoe is an experienced Senior OD Consultant and practitioner with over 15 years experience supporting individuals and teams at all levels.
She is renowned for her coaching skills and is qualified in team coaching and coaching supervision alongside this.
Zoe has an extensive range of experience in both design and delivery of leadership and management programmes, OD models and methodologies and personality profiling.
Zoe Nicholl
OD Practitioner
Zoe joined McMillan & Associates in January 2022.
Zoe is an experienced Senior OD Consultant and practitioner with over 15 years experience supporting individuals and teams at all levels.
She is renowned for her coaching skills and is qualified in team coaching and coaching supervision alongside this.
Zoe has an extensive range of experience in both design and delivery of leadership and management programmes, OD models and methodologies and personality profiling.
Anna joined McMillan & Associates 3 years ago as our Financial Director.
Anna is a retired Fellow of the Chartered Association of Certified Accountants who has worked in several NHS Trusts in Yorkshire, latterly working with Natalie in a Finance Director role.
Anna has a wide range of financial experience at a senior level as well as having been involved with many reorganisations and the Human Resources implications thereof.
Anna Lamplough
Finance Director
Anna joined McMillan & Associates 3 years ago as our Financial Director.
Anna is a retired Fellow of the Chartered Association of Certified Accountants who has worked in several NHS Trusts in Yorkshire, latterly working with Natalie in a Finance Director role.
Anna has a wide range of financial experience at a senior level as well as having been involved with many reorganisations and the Human Resources implications thereof.
Alex joined McMillan and Associates as Nat’s PA in 2021.
Since then, she has expanded her role and is now our Social Media Manager, looking after our LinkedIn and Instagram accounts.
Alex has been a virtual PA for the past 18 years, supporting a variety of female led companies. Before that, she was PA to two Partners on the Equity Trading Floor of Goldman Sachs.
Alex Brown
PA and Social Media Coordinator
Alex joined McMillan and Associates as Nat’s PA in 2021.
Since then, she has expanded her role and is now our Social Media Manager, looking after our LinkedIn and Instagram accounts.
Alex has been a virtual PA for the past 18 years, supporting a variety of female led companies. Before that, she was PA to two Partners on the Equity Trading Floor of Goldman Sachs.
With a background in Sociology and a passion for HR, Lucy brings a thoughtful and people-first approach to her work.
Since joining the team in 2023, Lucy has completed her Level 7 CIPD qualification in strategic people management and is continuing to grow her expertise in the field of HR. Lucy provides a wide-range of support and is passionate about creating a positive impact for both employees and employers in the workplace.
Lucy Storey
HR Advisor
With a background in Sociology and a passion for HR, Lucy brings a thoughtful and people-first approach to her work.
Since joining the team in 2023, Lucy has completed her Level 7 CIPD qualification in strategic people management and is continuing to grow her expertise in the field of HR. Lucy provides a wide-range of support and is passionate about creating a positive impact for both employees and employers in the workplace.
Siobhan is an experienced and results-driven HR professional with over 25 years of experience across diverse sectors, including large-scale organisations, SMEs, and start-ups.
Siobhan brings a pragmatic and business oriented approach to HR, working closely with CEOs, Owner/Managers, and senior leaders to deliver impactful solutions tailored to their unique organisational needs.
A true generalist, Siobhan supports across the full range of HR activities with particular strengths in Employee Relations and Developing Managers.
Siobhan Clarke
HR Manager
Siobhan is an experienced and results-driven HR professional with over 25 years of experience across diverse sectors, including large-scale organisations, SMEs, and start-ups.
Siobhan brings a pragmatic and business oriented approach to HR, working closely with CEOs, Owner/Managers, and senior leaders to deliver impactful solutions tailored to their unique organisational needs.
A true generalist, Siobhan supports across the full range of HR activities with particular strengths in Employee Relations and Developing Managers.
Jo Grewer is an experienced Human Resources Manager and Chartered MCIPD professional with a genuine passion for supporting people and organisations to reach their full potential.
Jo is known for her approachable and down-to-earth style, combining strategic insight with a practical mindset. She enjoys building strong relationships, fostering collaboration and helping teams to grow and succeed together.
Jo Grewer
HR Manager
Jo Grewer is an experienced Human Resources Manager and Chartered MCIPD professional with a genuine passion for supporting people and organisations to reach their full potential.
She began her career in the FMCG sector with Nestlé and Carlsberg, before broadening her experience across SMEs, professional services, universities, NHS trusts, and national charities. She brings strong generalist expertise across employee relations, organisational development, wellbeing and change management.
Jo is known for her approachable and down-to-earth style, combining strategic insight with a practical mindset. She enjoys building strong relationships, fostering collaboration and helping teams to grow and succeed together.
Jacqui has extensive Board experience across the public sector in NHS and HEE and as a senior civil servant in Government Departments. Jacqui has been a CPO and has led on Change and transformation across sectors. Delivering people focussed solutions and being a natural innovator and disrupter to bring new people focussed solutions to businesses. Jacqui is a coach and mentor and has a wealth of experience in top level investigations and mediations.
Jacqui Marshall
Associate
Jacqui has extensive Board experience across the public sector in NHS and HEE and as a senior civil servant in Government Departments. Jacqui has been a CPO and has led on Change and transformation across sectors. Delivering people focussed solutions and being a natural innovator and disrupter to bring new people focussed solutions to businesses. Jacqui is a coach and mentor and has a wealth of experience in top level investigations and mediations.
Fay has an academic background in Organisational Psychology (MSc) and has spent 17 years practising Organisational Development (OD) within mainly public sector organisations. This has involved supporting individuals, teams and whole organisations in their learning, development and Leadership.
She started her coach training in 2006 and has used coaching as a core part of her roles ever since. She has trained in Co-Active Coaching, Coaching supervision, Organisational Relationships Systems Coaching and Team Coaching.
Fay Andrews-Hodgson
Associate
Fay has an academic background in Organisational Psychology (MSc) and has spent 17 years practising Organisational Development (OD) within mainly public sector organisations. This has involved supporting individuals, teams and whole organisations in their learning, development and Leadership.
She started her coach training in 2006 and has used coaching as a core part of her roles ever since. She has trained in Co-Active Coaching, Coaching supervision, Organisational Relationships Systems Coaching and Team Coaching.
Lara is an engaging and holistic coach and supervisor who believes in helping individuals to view themselves as a whole, to find balance, build confidence and make progress.
Lara believes coaching offers a safe space for people to be more reflective and tap into their internal strength.
Lara works with individuals from various backgrounds, sectors and levels of seniority and strongly believes that this diverse experience helps her to be more adaptable to the needs of her clients.
Lara Parkinson
Associate
Lara is an engaging and holistic coach and supervisor who believes in helping individuals to view themselves as a whole, to find balance, build confidence and make progress.
Lara believes coaching offers a safe space for people to be more reflective and tap into their internal strength. Providing a way for individuals to view challenges and opportunities from a different perspective. Lara feels that coaching allows people to reach goals they may not have thought they could.
Lara works with individuals from various backgrounds, sectors and levels of seniority and strongly believes that this diverse experience helps her to be more adaptable to the needs of her clients.
A former Executive Chief Nurse with 32 years’ experience in the NHS, accountable for patient experience, safety, safeguarding, infection control and clinical effectiveness, with extensive multi board level experience in both strategy and operations. Lindsey led the organisational response to the COVID-19 pandemic focused on safety, external regulatory scrutiny, maintaining quality standards with a relentless commitment to patient and staff experience.
Lindsey has a strong emotional intelligence and an outstanding ability to communicate across all services and sectors.
Lindsey Robertson
Associate
A former Executive Chief Nurse with 32 years’ of NHS experience, accountable for patient experience, safety, safeguarding, infection control and clinical effectiveness, with experience in both strategy and operations. She led the organisational response to the COVID-19 pandemic focused on safety, external regulatory scrutiny, maintaining quality standards with a relentless commitment to patient and staff experience. She has a strong emotional intelligence and an outstanding ability to communicate across all services.
Naomi is a leadership coach with a background in driving large-scale change and transformation at a senior strategic level. Naomi’s extensive experience in Organisational Development (OD) has allowed her to successfully lead individuals and teams through strategic alignment and complex change while helping them adapt to challenges with resilience and creativity. Whether she is supporting leaders to build adaptability or guiding them through complex transitions, her approach is always thoughtful, results-driven, and tailored to individual needs.
Naomi Thompson
Associate
Naomi is a leadership coach with a background in driving large-scale change and transformation at a senior strategic level. Naomi’s extensive experience in Organisational Development (OD) has allowed her to successfully lead individuals and teams through strategic alignment and complex change while helping them adapt to challenges with resilience and creativity. Whether she is supporting leaders to build adaptability or guiding them through complex transitions, her approach is always thoughtful, results-driven, and tailored to individual needs.
Lisa Falkingham
Associate
With over 15 years’ experience at HR Director level, Claire specialises in providing businesses with practical, people-focused HR support. Her legal knowledge, corporate background and people-first, accessible, and tailored approach ensures HR support is not only legally sound but also commercially realistic for organisations of all sizes.
Known for her integrity and collaborative style, she works closely with leaders to create workplaces where people and businesses can thrive.
Claire Goodfellow
Associate
With over 15 years’ experience at HR Director level, Claire specialises in providing businesses with practical, people-focused HR support. Her legal knowledge, corporate background and people-first, accessible, and tailored approach ensures HR support is not only legally sound but also commercially realistic for organisations of all sizes.
Claire is passionate about making HR feel less like a barrier and more like a tool that empowers business owners to be confident, fair, and effective employers. Known for her integrity and collaborative style, she works closely with leaders to create workplaces where people and businesses can thrive.
James brings over 25 years of leadership experience across various disciplines, with a particular focus over the last 15 years on Learning, HR, and Organisational Development and Design.
James believes in the power of personal growth from within and takes a reflective, human- centered approach to coaching. He uses himself as a tool for change, empowering clients to explore their own potential, develop authentic leadership skills and to successfully navigate their career progression.
James Rutter
Associate
James brings over 25 years of leadership experience across various disciplines, with a particular focus over the last 15 years on Learning, HR, and Organisational Development and Design.
James believes in the power of personal growth from within and takes a reflective, human- centered approach to coaching. He uses himself as a tool for change, empowering clients to explore their own potential, develop authentic leadership skills and to successfully navigate their career progression.
James specialises in leadership development, executive coaching, relationship awareness and growth facilitation.
‘Nat and her team have the gift of analytical insight coupled with tenacity and stamina, all conveyed through warmth. I would certainly work with this team again and highly recommend them and their work.’
Belinda Weir, MD Centaura Consulting