We monitor the volume of visitors to our website, how you found us, what web page you were on before arriving at our site and which pages you view when visiting our site. We do not harvest or collect email addresses from website visitors. If you don’t contact us, we don’t have your details.
If you contact us to purchase a product or service, we will put your details on our sales and marketing database. If you asked to be subscribed to a particular newsletter (or subscribe yourself) you
will be added to that list. We operate ‘double opt-in’ lists and you will need to reconfirm your subscription before anything is sent. Any automated email sent to you will have an unsubscribe option on it that can be triggered at any time.
We use automations not only to send you information you have indicated you want, but also to send you products you have bought and to administer services you have subscribed to.
We do monitor who reads our mailing and automations, how many times, and which links you choose to use and read. We use this information to increase the
newsletter’s level of interest and help us improve our targeting of information and services. You can remove your information from this monitoring by disabling cookies on your website browser before opening the newsletter.
We do not sell or exchange the data we hold with any other organisation, nor are we planning to do so. If at any point we decided to exchange lists with another organisation, we would ask you to ‘opt-in’ to such a system. Our continuing silence means we are not doing so. All client-specific information/advice is held in the strictest confidence. Our team are all contracted to strict confidentiality clauses. We only use mainstream software and we use the most secure log in options available to us.
We are not a hard sell or cold calling-based organisation but prefer to build longterm relationships with satisfied and relaxed clients
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where we send your data
Visitor comments may be checked through an automated spam detection service.